Our return policy window 30 days from when you received your order. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
To return your product, you should mail your product to: Palmer Street Press, 3385 Centennial Ridge, Unit 207, Grand Rapids, MI 49546
Will the exception of defective product, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Product
If your order arrives in a defective or damaged state, please contact us using the web form or e-mail us sales@palmerstreetpress with your order number and information - we'll get it sorted!